Solis-(208-255)K-EHV

1 Service call/process time

2 Technical support advice

3 Overall technical support experience

4 Was your issue resolved?

Yes, it was replaced under warrantyYes, it was replaced , however there are still problems, and I am looking for a solutionYes, Unit returned to normal without replacementNo, unit still has problems, and I am looking for a solutionNo, tell us your problem below

5 Was a replacement required?

YesNo

6 Was the original unit returned to normal function?

YesNo

7 Are you still waiting for the problem to be resolved?

YesNo

Solis after sales Service Satisfaction Survey

1 Service call/process time

2 Technical support advice

3 Overall technical support experience

4 Was your issue resolved?

5 Was a replacement required?

6 Was the original unit returned to normal function?

7 Are you still waiting for the problem to be resolved?

8 Approximately how long did it take to resolve the issue?

9 Please advise if you have any further comments.